14 Questions to Ask About Mobile Video Solutions

Mobile video solutions, while simple in nature, can initially be overwhelming and lead to many questions about how they work and if they make sense for your organization. Remember, there are no stupid questions.

Every organization’s wants, needs and capabilities will be different, but every mobile video solution can be customized to work for you.

Some general questions to ask are:

  • What type of warranty comes with the products?
  • Can the solution be upgraded should you need to add more coverage later?
  • Is extensive training needed to learn how to use the solution?
  • What type of training is included?
  • How do I keep software up to date?
  • How do I access the video footage?
  • What happens when the DVR runs out of space?
  • Does it matter what operating system (Windows, Mac, etc.) I use when accessing videos?
  • Are there any monthly costs associated with a mobile video solution?
  • Is it a one-size-fits-all type of solution or is there a variety of options that are selected to fit my unique needs?
  • Where and how exactly are the cameras going to be mounted on the vehicles and what will the views look like?
  • Who is handling the installation & implementation process?
  • Is the system integrable to other programs and ecosystems?
  • Does the system utilize an open API architecture?

Now that you’ve got questions, we’ve got answers. Remember, mobile video solutions can be catered to several industries and uses, so sometimes a general question can only be answered with “It depends.”


Regarding Pro-Vision’s products, they come with a 5-year warranty, and more cameras/DVRs can easily be added should you decide you want to expand your coverage later. You’re never stuck without the ability to upgrade.

Training/Software Updates

Extensive training is not needed to operate the solution, but should you need assistance, Pro-Vision’s support team is just a phone call or email away.

Your installation technician will configure your mobile video solution to your desired settings and answer any questions you have about using the system.

Pro-Vision’s support page offers firmware updates to make sure your equipment is running smoothly.

Accessing Video Footage

To access video footage from Pro-Vision cameras and DVRs, you use the PV Player program to submit a video request. The footage is sorted by date and camera. You could also hook up an SD card to your computer if you don’t want the footage to be on a network or the cloud.

DVR Out of Space

When there is no more free space left on the DVR, it begins recording over the earliest recorded footage. However, automatically triggered events or events marked with an event marker button will never be recorded over.

Operating System

Pro-Vision’s equipment only works on Windows operating systems.

Monthly Fees

Should you decide you want to host your video footage on our cloud, there would be a monthly fee to store and keep that data secure. Otherwise, there are no other monthly fees.


Every mobile video solution can be customized to fit your needs. Even if you’ve got an out-of-the-box idea for how you want your company to utilize a mobile video solution, we will work with you to determine the best way to accomplish your goals.

Where Are Cameras Mounted?

Dash cams generally are mounted on the windshield inside the vehicle, side cameras generally are mounted on exterior body panel near the side view mirrors and rear cameras generally are mounted behind the vehicle, either on the bumper or on top of the vehicle. Of course, depending on the vehicle and your goals, the location of these mounts could change.

Installation Process

Pro-Vision has a national team of installation experts that will set up your system and configure system settings so when installation is complete, you’re ready to go. No need to worry about trying to install the system yourself.

Ecosystem Integration

Pro-Vision’s system can be integrated with other programs and mobile video solutions. For example, if you have a dash camera but are looking to add side and rear cameras, Pro-Vision’s hardware will work with your old hardware for a complete view of your vehicle.

API Utilization

If you were previously working with a telematics company to obtain vehicle tracking data, Pro-Vision’s API (application programming interface) allows you to seamlessly integrate the mobile video solution into a telematics company’s back-end dashboard.